FAQs
** Our products are made-to-order unless otherwise noted.**
Q: How long does it take to get my order?
A: Most items are made to order unless otherwise noted. The description section of each product will list approximate shipping times. Most orders take 7-12 business days to ship. Specialty items may take longer.
Q: What is considered a specialty item?
A: A specialty items is anything additional to our standard large print tee. For example, star splatter all-over prints, blood splatter all-over prints, specialty packaging, toys, etc.
Q: Can I exchange my product after I order?
A: Yes, you can request an exchange for size within 2 days from order date by sending an email to: dbruzeteam@gmail.com
For more information about exchanges or returns, please visit our Refund/Return Policy page.
Q: Do you do custom requests/merchandise ?
A: Yes, we do. As the Dbruze brand does many of today's artists' merchandise, please email dbruzeteam@gmail.com for any custom design requests.
Q: Why don't you guys answer back on social media?
A: With the tremendous amount of messages received, typically we are unable to respond to social media messages. It's always best to email: Dbruzeteam@gmail.com
For additional questions or concerns, you may contact us at: dbruzeteam@gmail.com